Terms & Conditions

Welcome to MyTanaBana.com!
By using our website, you agree to the following terms and conditions. Please read them carefully before shopping.

1. General Information

• This website is owned and operated by MyTanaBana.com.

• Throughout the site, the terms "we", "us" and "our" refer to MyTanaBana.com.

• These terms apply to all users, browsers, customers, and vendors.

2. Products & Pricing

• All products listed are subject to availability.

• Prices are subject to change without notice.

• We try our best to display accurate product images and descriptions. However, slight variations may occur due to lighting, screen resolution, or handmade craftsmanship.

3. Orders

• Once an order is placed, you will receive an order confirmation via email or WhatsApp.

• We reserve the right to cancel any order due to product unavailability, pricing errors, or suspected fraud.

4. Payments

• We offer secure payment options including Cash on Delivery (COD) and Direct Bank Transfer.

• Payments must be made in full before order dispatch for prepaid orders.

• For COD orders, the full amount is payable at the time of delivery.

5. Shipping & Delivery

• Orders are shipped across India.

• Estimated delivery time is typically 3–7 working days depending on your location.

• Delivery delays may occur due to external factors like weather, logistics, or public holidays.

6. Returns & Refunds

• We accept returns within 5 days of delivery, provided the item is unused and in original condition.

• Refunds are processed within 5–7 business days after inspection of the returned item.

• Read our full Returns & Refunds Policy for more details.

7. Use of Website

• You agree not to misuse the website for illegal activities, spamming, hacking, or harmful behavior.

• We may block users who violate these terms or misuse our platform.

8. Privacy

• We value your privacy. Your personal data is only used to process your order and support your shopping experience.

• For more info, please read our full Privacy Policy.

9. Changes to Terms

• We may update or change these terms at any time, so please review them periodically.

10. Contact Us

For any questions or concerns, contact us at:
📧 support@mytanabana.com
📱 +91 9718223279 (WhatsApp support)

Thank you for choosing MyTanaBana.com – your one-stop shop for fashion, lifestyle, and home essentials!